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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of HAYDEE RODRIGUEZ

HAYDEE RODRIGUEZ

August 27, 2024

5  out of  5
rating by HAYDEE RODRIGUEZ
"Great customer service. I was shopping around for over 1 week and got to this office and got help in a Great price and Great service. I am very happy"
Profile photo of Jose Diaz

Jose Diaz

August 17, 2024

5  out of  5
rating by Jose Diaz
"They are helpfull"
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Ayleen Silva

August 17, 2024

5  out of  5
rating by Ayleen Silva
"Haydee was such a great help, she was able to answer all my questions. Thank you again!"
Profile photo of Joshua Rodriguez

Joshua Rodriguez

August 17, 2024

5  out of  5
rating by Joshua Rodriguez
"The staff is very helpful and friendly, thanks for my life insurance"
We responded:
"Joshua thank you for choosing our office for your insurance needs. Here to help!"
Profile photo of Wendy Parra

Wendy Parra

July 17, 2024

5  out of  5
rating by Wendy Parra
"La mejor atención al cliente que se pueda obtener, súper carismática y siempre con una sonrisa. Excelente servicio !"
We responded:
"Wendy gracias por tu preferencia y por recomendarnos es un placer servirte!"
Profile photo of Melodies Sim

Melodies Sim

July 14, 2024

5  out of  5
rating by Melodies Sim
"Nancy was really helpful and prompt in helping me with getting a new policy! Would definitely recommend"
We responded:
"Melodies thank you for your business we appreciate you!"
Profile photo of Diana A

Diana A

July 13, 2024

5  out of  5
rating by Diana A
"Thank you Nancy and Team for your service! Always so helpful!"
We responded:
"Diana it’s always a pleasure thank you for being a valued State Farm customer and for choosing us."
Profile photo of Claudia Chavez-Zavala

Claudia Chavez-Zavala

July 12, 2024

5  out of  5
rating by Claudia Chavez-Zavala
"Exceptional customer service. I highly recommend them. I met with Nancy Ramirez and explained very thoroughly she was very knowledgeable."
We responded:
"Claudia thank you for your review and for choosing us we are happy to hear you are satisfied with our service. "
Profile photo of Jonas Balza

Jonas Balza

July 3, 2024

5  out of  5
rating by Jonas Balza
"Gracias por su atención , y su servicio que me dan definitivamente los recomiendo"
We responded:
"Jonas gracias por su comentario y por ser nuestro cliente estamos para servirle!"
Profile photo of savannah Martinez

savannah Martinez

July 1, 2024

5  out of  5
rating by savannah Martinez
"Amazing service. Very thorough. Explains everything in detail. Haydee rodriguez was also very helpful."
We responded:
"Savannah thank you for your review we are happy to hear you are a happy customer. Here to help!"
Profile photo of Danny Soto

Danny Soto

July 1, 2024

5  out of  5
rating by Danny Soto
"Thank you for advising into getting my life insurance Nancy , you have a great team"
We responded:
"Danny it is a pleasure to serve you! Thank you for choosing our office for your insurance needs."
Profile photo of dialy saldana

dialy saldana

June 18, 2024

5  out of  5
rating by dialy saldana
"state farm has always been a safe and secure insurance co and i definitely recommend you to this office"
We responded:
"Dialy we are happy to know you are a satisfied customer. Here to help!"
Profile photo of Victor Morales

Victor Morales

June 3, 2024

5  out of  5
rating by Victor Morales
"Excellent customer services , made things easier for me , very nice staff"
We responded:
"Victor we are glad to hear we were able to take care of you. Here to help!"
Profile photo of ernesto gallegos

ernesto gallegos

June 3, 2024

5  out of  5
rating by ernesto gallegos
"Gracias por tu Lindo servicio y tus precios reasonables ' buen trabajo"
We responded:
"Muchas gracias por preferirnos Ernesto es un placer!"
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Amado Lanz

May 31, 2024

2  out of  5
rating by Amado Lanz
"dissapointed because payments went up too much"
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Haydee Gallegos

May 31, 2024

5  out of  5
rating by Haydee Gallegos
"Great customer service, very friendly"
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Brandye Rogers

April 29, 2024

5  out of  5
rating by Brandye Rogers
"I’d highly recommend doing business with them! Karina was especially helpful with securing my new policies. She was very patient and kind throughout the process. I’m very happy that I chose State Farm!"
We responded:
"Brandye we are very happy to hear you are satisfied with our service. Thank you for sharing!"
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Q. Mac

April 23, 2024

5  out of  5
rating by Q. Mac
"Thanks Karina for keeping me on trackwith my policies!!! You Rock!!!"
We responded:
"Q. Mac it’s our pleasure! We are happy to be there for you!"
Profile photo of LaChrishia Johnson

LaChrishia Johnson

March 18, 2024

5  out of  5
rating by LaChrishia Johnson
"Awesome staff and Excellent customer services!!! I Highly recommend Nancy Ramirez - State Farm Insurance. My customer service Rep Leticia, was awesome!!!"
We responded:
"LaChrishia thank you for taking the time to share about your experience. We are happy to hear you are satisfied. Thank you for being a valued State Farm customer."
Profile photo of CHRIS BROWN

CHRIS BROWN

February 29, 2024

5  out of  5
rating by CHRIS BROWN
"NANCY IS VERY EDUCATIONAL N KNOWLEDGEABLE OF HER WORK ETHICS N IM VERY PLEASED OF THE INFORMATION WAS GIVING TO ME NANCY EXPLAINS EVERY GOOD DETAILS N WHICH ROUTES TO GO FOR MY FUTURE N THANK YOU SO MUCH NANCY RAMIREZ YOU ARE A STATE FARM STAR"
We responded:
"Chris it was a pleasure to serve you! Thank you for sharing about your experience! "
Profile photo of Kia Dean

Kia Dean

February 22, 2024

5  out of  5
rating by Kia Dean
"Can’t speak highly enough for this agency. Quick to respond and very supportive during stressful situations. They haven’t failed me yet!"
We responded:
"Kia we are happy you are satisfied with our service thank you for being a valued State Farm customer!"
Profile photo of sonia reyes

sonia reyes

November 15, 2023

5  out of  5
rating by sonia reyes
"Gracias State Farm Insurance y a Nancy Ramírez como un buen agente ; de seguros se los recomiendo fue fácil y practico en ayudarme a llenar todo por correo con un buen servicio y su buen trato como toda una profesional y con sus información segura y privada no esperes mas y obtén tu seguro de autos o seguro de vida llama ya a Nancy Ramírez 👍 DLBDG 😊"
We responded:
"Querida Sonia muchas gracias por recomendar nuestra agencia. Estamos complacidos de haberle podido dar un buen seguro y que este contenta con la atencion que se le dio y que haya a escojido a State Farm para protejerse. Gracias por la oportunidad de servirle! Atentamente, Nancy Ramirez"
Profile photo of Brandie Campbell

Brandie Campbell

October 29, 2023

1  out of  5
rating by Brandie Campbell
"I call ramirez office and some young rude young lady answered the phone. I asked her for some information about changing agencies. Because I was dissatisfied with charles cathy's state farm agency. All she did was eat her Buffalo Wild Wings and drank her starbucks coffee in my face. She was the most nonchalant, rude, inconsiderate, and unprofessional person I have ever met in any insurance agency. How do you drink coffee and smirk in someone's face when they're going through a serious issue. On top of it, at the end of the conversation, she said I had to be released from cathy's agency. Like I was some form of slave. So I simply call the customer service number and was given the proper service. If you happen to go into that office of ramirez on Western Ave prepared to be in front of a young lady who eats and drink coffee in your face without any consideration of your problem. I was so disgusted by her insolence of public service."
We responded:
"Dear Brandi, I want to personally apologize for the negative experience you had when contacting my office. It is completely unacceptable to eat, drink or display any form of disrespect while assisting a customer, especially during a serious issue. I have addressed this matter with my staff to ensure that such behavior is never repeated. I would like to assure you that I take your feedback seriously and consider it an opportunity for improvement. Providing exceptional customer service and addressing our clients' needs with empathy and professionalism is of utmost importance to me and my team. Thank you for bringing this matter to my attention, and I look forward to the possibility of restoring your trust in our agency. Sincerely, Nancy Ramirez "
Profile photo of Liz Rodriguez

Liz Rodriguez

August 11, 2023

5  out of  5
rating by Liz Rodriguez
"I've been really happy with the quality of customer service I've received from Nancy's agency. Leticia usually works with us and I appreciate her honesty as well as trying to find us the best policies we can get for the lowest price. I would definitely recommend Nancy Ramirez/s Agency for insurance needs!"
Profile photo of Guadalupe Cruz

Guadalupe Cruz

August 9, 2023

5  out of  5
rating by Guadalupe Cruz
"They are the best office in the area amazing lady’s in the office so attentive and helpful"